The Conversation Hub for Branch™

The award-winning Conversation Hub for Branch™ is the world’s first conversation support platform designed by bankers for bankers.  With customer expectations higher than ever when they visit a branch, The Hub has been crafted to make complex high-value conversations easy for everyone.

The Conversation Hub for Branch snaps-on quickly and easily to any existing platform. Using it’s dynamic and intuitive color guide, The Hub gives bankers confidence to start and hold any conversation. Conversation Quality dramatically improves across the branch network resulting in real immediate value being added to each branch.

In addition to guiding and supporting the conversation, The Conversation Hub for Branch also automatically captures every face-to-face conversation. This gives coaches, branch managers and executive leaders unprecedented visibility into every customer conversation in real-time.

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The Conversation Hub for Branch is modeled on the winning behaviors of the best performers.

Every conversation is captured in real-time, providing game-changing visibility.

The Conversation Hub for Branch learns from all the customer conversations held across the entire branch network.

Conversations can be easily changed by a business user so that the conversation is always up-to-date and on trend.

Winning Conversation Behaviors

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The Conversation Hub for Call Center

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Ask the Hub – Conversation AI